CX services for specific industries
Financial Service and Insurance
We help financial organisations to redefine traditional processes, and improve service quality, productivity and fraud detection capabilities while reducing costs.
We design omnichannel and personalised experiences and, through automation and hyper automation, we streamline task execution simplifying the complexities of banking operations, and identifying new opportunities through data-driven insights.
Furthermore, we support internal transformation by facilitating the adoption of a set of practices that enable organisations to optimise processes, unleash enterprise agility, and liberate operational resources for high-value activities which improve customer experience.
We design omnichannel and personalised experiences and, through automation and hyper automation, we streamline task execution simplifying the complexities of banking operations, and identifying new opportunities through data-driven insights.
Furthermore, we support internal transformation by facilitating the adoption of a set of practices that enable organisations to optimise processes, unleash enterprise agility, and liberate operational resources for high-value activities which improve customer experience.
Featured case
Europ Assistance: our TalkActive for roadside assistance service
A project for Europ Assistance, the assistance and travel Insurance covering over 200 countries.
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Financial services and Insurance
Customer operations AI sales and fraud detection
Want to collaborate?
Together, we'll craft a robust strategy to elevate the entire customer experience, fostering greater satisfaction, loyalty and, ultimately, driving business growth.