Enrico Donati

Executive Chairman

Enrico Donati (1)

With a degree in sociology and post graduate studies in HR, organisation and management, Enrico’s early career was primarily within management consulting. In 1995 he co-founded and was CEO of Butera & Partners, a successful management consulting company advising international organisations across the automotive, telco, finance and energy sectors.

In 2000, he backed and supported a digital tech start-up, Beeweeb, as a business angel and as ‘executive coach’ to the young founders. Joining Assist in 2003, he led the company as CEO until becoming executive chairman at the beginning of 2018.

Enrico has authored and co-authored several books and industry articles on organisational development, management and CRM. An avid reader and passionate about food and wine, Enrico loves travelling and meeting people from different cultures and with different experiences.

Francesca Gabrielli

CEO

DSC04251 POST2 (1)

Francesca has more than 18 years of experience in digital CRM with specialisation in in digital CRM strategy, business management, design, artificial intelligence and human computer interaction.

She believes passionately in helping companies to adopt a vision of human centric design to make products and services simple, beautiful and profitable.

In 2018, she was selected among the Inspiring Fifty Women in Italy, considered the most influential in technology. Francesca loves the sea, especially around Tuscany where she was born.

Franco Fradiani

General Manager and CFO

Franco Fradiani (1)

Franco has a degree in economics and is a certified chartered accountant. From 1990 to 2000 he worked for Telecom Italia in a variety of customer management roles. In 2001 he became service director for Alcatel e-BD, before joining Nextira One as client director and Almaviva group as operations director.

In 2008 joined the Assist Digital group as CEO of DES Contact Solution (later integrated into Assist Digital) and is now general manager and CFO of Assist Digital.

With two children, he is passionate about technology, loves sport, good food and a healthy lifestyle.

  • Italy
  • France
  • UK
  • Germany
  • Croatia
  • Albania
  • Tunisia

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