CRM Tech Solutions
We deliver integrated IT solutions and vertical applications to manage multi-channel contact centers, both inshore and offshore. We also offer technical services to manage CRM and Marketing Automation platforms.
Survey Management Platform
We provide a complete infrastructure to measure customer satisfaction, enabled by our Natural Language Process Engine.
Our Smart Routing platform allows customer’s seamless handover from a channel to another, to improve agent efficiency and customer satisfaction. The “Follow Up” system helps companies to redirect their customers enquiries to the right agent, thus optimizing the contact process.