CRM and Marketing Automation Services
We help our clients to unveil their customer strategy, to design and re-design processes and to manage them with one objective: improve performance. We help them make every single contact a profitable one.
We customize and master all major Marketing Automation platforms and we manage end-to-end CRM projects: data and system audit, modeling, contact plan definition and management, database building and management, data enrichment, digital adv support, analytics and reporting.
CRM Business Transformation Lab
Our advisory team, made of professionals specialized in customer operation, digital experience and CRM, supports our clients in mapping their customers’ journey, assessing customer experience over different touchpoints, setting KPIs and a transformation plan of their customer operations processes.