Financial Report 2018: Assist Digital continues double-digit growth with digital services driving increases
This year marks the the twelfth consecutive year of double-digit growth for Assist Digital, closing with a turnover for 2018 close to 85 million euros, up of 16% over the previous year with the same percentage point growth for EBITDA.
The increases that characterized 2018 are even more significant considering that it was achieved entirely on an organic basis, in a moment of economic stagnation.
“We are very satisfied with the results achieved in 2018, confirming the effectiveness of the strategy we have been pursuing for several years”, says Enrico Donati, Executive Chairman Assist Digital. “The continuity of results also in this year was guaranteed once again by the ability to leverage innovation combined with solid business performance. The new business plan from now to 2022 will lead us to create an innovative pan-European platform for the digital transformation of CRM and customer experience services, unrivaled in our market”.
Growth in turnover was accompanied by robust growth of the Assist Digital team. In 2018, the number of new hires for professional staff exceeded 100 people. Among the most requested resources are roles for Data Management Engineers and Data Scientists, UX and Service Designers, Solution Architects and Software Engineers, CRM Consultant and Marketing Automation Experts, Project Managers.
“The integration of professional profiles and quality people is a key success factor for us”, says Francesca Gabrielli, CEO, Assist Digital . “For this reason we have launched several initiatives to make the work experience in Assist Digital even more attractive in Italy and abroad. The pan-European development of the company, together with a culture oriented towards inclusion and respect for people and differences, is an excellent opportunity for talent who are looking for both professional challenges and quality of human relations”.