Blending Digital and CRM

We are enabling end-to-end Customer Experiences

Empowered customers expect consistent and high-value in-person and digital experiences. They want immediate value and will go elsewhere if you can’t provide it.

We at Assist are redefining the way brands interact with consumers.

We are committed to build a seamless experience for every customer, designing effective interfaces and managing relationships in real time across every contact channel.

Discover Us

A.I. Based Solutions

Engaging customers through smart solutions based on Artificial Intelligence

“We have a proven track record on managing Customer Care services through AI-based automated and hybrid solutions.

With more than 20 Bots and Virtual Assistants developed, we deliver to our clients the highest performance on the market in terms of call deflection.”

DISCOVER OUR A.I. SOLUTIONS

Assist Digital

Over 300 experts in the Digital Transformation

Assist Digital is our outpost to deliver professional and tech services to drive Digital Transformation.
UX Service & Design, Data Anlytics and AI-based solutions, web & mobile development, Digital CRM & Marketing Automation are the core of our offering, where extended competences and passion live together.

End-to-end approach to deliver Business Results

Our business system, a unique combination of A.I. enabled solutions, UX Design, technology, marketing and operations, helps every day blue chip enterprises to build long-lasting relationships with their customers across all channels.
We manage the whole Customer Experience process to turn every contact into an opportunity of improving customer satistaction.

Multichannel Operations

``We have been managing Multichannel Contact Centers since the beginning of digital communication, always helping our clients to expand and improve consumers' experience. Assist drives business Digital Transformation``

Multichannel Operations

UX Research & Design

Design is the heart of today's customer experience. Every day we try to rethink how customers interact with digital channels and we constantly adapt our solid methods to a more and more liquid environment. User Centered Design is our methodology.

UX RESEARCH & DESIGN

User Centered Design

is a conversation between users and brand’s products and services.

Multichannel Operations

``We have been managing Multichannel Contact Centers since the beginning of digital communication, always helping our clients to expand and improve consumers' experience. Assist drives business Digital Transformation.``

Multichannel Operations

UX Research & Design

Design is the heart of today's customer experience. Every day we try to rethink how customers interact with digital channels and we constantly adapt our solid methods to a more and more liquid environment. User Centered Design is our methodolog

UX RESEARCH & DESIGN

User Centered Design is a conversation between users and a brand’s products and services.

Case Studies

From strategic consulting to UX Research & Design, from Mobile Development to Multichannel Operations, we have been part of some of the most important Business Transformation projects in Italy and  at an international level.

Vodafone

Mobile/Digital Solutions / UX Research & Design

UniCredit

CRM and Marketing Services / UX Research & Design

FCA

CRM and Marketing Services / Multichannel Operations

Our Clients

Dozens of clients in Italy and abroad rely on our competence in driving innovation in Customer Experience and on our commitment to excellence in customer relationship digital services